Refund Policy
This Refund Policy explains how refunds are handled on Afronector (“Afronector”, “we”, “us”, or “our”). By making a purchase or payment on the platform, you agree to this policy.
1. Digital Services and Content
Afronector provides digital services, including but not limited to:
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Subscription plans
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Premium features
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Paid streaming access
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Creator support or tipping features
Because these are digital and immediately accessible services, all purchases are non-refundable unless otherwise stated in this policy or required by law.
2. Subscription Refunds
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Subscription fees are billed in advance on a recurring basis.
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Once a subscription period has started, it cannot be refunded, partially or fully.
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You may cancel your subscription at any time to prevent future charges. Access will remain active until the end of the current billing period.
3. One-Time Purchases
All one-time purchases (such as premium access, paid streams, or digital features) are final and non-refundable once access has been granted.
4. Exceptions
Refunds may be issued at Afronector’s discretion in limited circumstances, including:
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Duplicate or accidental charges
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Unauthorized transactions (subject to investigation)
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Technical errors that prevent access to purchased content
Approved refunds will be issued using the original payment method when possible.
5. Chargebacks and Payment Disputes
Initiating a chargeback without first contacting Afronector may result in:
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Suspension or termination of your account
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Loss of access to paid features
We encourage users to contact support to resolve billing issues before filing a dispute.
6. Creator Payments and Tips
Payments made to creators, including tips or paid content access, are generally non-refundable, as creators are compensated immediately. Afronector is not responsible for creator-issued refunds unless required by law.
7. Changes to This Policy
Afronector reserves the right to update this Refund Policy at any time. Continued use of the platform constitutes acceptance of the updated policy.